Frequently Asked Questions

Everything you need to know about shopping with us

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We accept returns of unworn, unwashed items with original tags attached within 30 days of the purchase date for a full refund or store credit.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times vary based on the destination.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment options through Afterpay.

How should I care for my Z SUPPLY garments?

To maintain the softness and fit of our signature fabrics, we recommend machine washing cold on a gentle cycle and laying flat to dry or tumble drying on low.

Can I change or cancel my order after it's placed?

Because we process orders quickly to ensure fast delivery, we are unable to make changes or cancellations once an order has been confirmed.